The good: I still recall being somewhat suspicious of all the gas providers that came knocking in the weeks after people began moving into our new subdivision. However, with the 30% rate hike that took effect in January, I sure am glad I signed up when I did with a 3-year fixed rate plan with Select Power. This took effect just as natural gas rates rose in January by 30% and while I'm saving only a fraction of a cent per cubic meter at present, I'll definately benefit as prices rise. (Gas rates have gone up 400% in Ontario since 1999.)
The Bad: As a new consumer client, Union Gas put me on an equalized billing plan (EBM), meaning that they fix the amount I pay monthly and then reconcile any balance outstanding after 11 months. Though I like the fact my gas bill is predictable and even throughout the year, I have a $175 balance accued in my favour. The EBM rate of $150/month seems to have been applied pretty arbitrarily at the time the account was setup as no one bothered to inquire about the size of my home, number of occupants, number of gas appliances etc.
The Ugly: As promised, Union Gas reevaluated my equalized billing rate this month based on my usage, current weather, etc. and astoundingly, they lowered my monthly billing rate by one cent. Yes folks, my new equalized billing rate is $149.99 (!) and I still have $175 in my favour!